QUALITY

In Autocares Ríos we are fully committed to reducing the environmental impact of our commercial activity, and have developed a complete strategy for managing our carbon footprint.

This strategy aims at the reduction of carbon dioxide emissions in our operations. The investment in new technologies, Euro 6 latest compliance and investigating on alternative fuels is part of our management goals.

At Autocares Ríos we are aware of the changes that the information society is causing in all aspects of our environment, both personally and business, as well as the increased concern about the impact of human activity on the Environment.

These new challenges have motivated us to modify the way we work with our clients, our company’s staff and suppliers, aiming at a more efficient, collaborative and above all sustainable work dynamic.

We believe that our responsibility is to be a company according to the new times, more innovative, with a greater capacity to adapt to current and future needs, and with the firm intention of providing excellent service, efficiently and with the least possible impact in the environment.

At Autocares Ríos, in its quest for continuous improvement, seeking to ensure the quality of its services and internal processes, it has made a significant effort in recent years to standardize and standardize its Comprehensive Management System, which has been certified according to the requirements of the standards:

ISO 9001 (Comprehensive Quality Management System). This standard is the basis of the quality management system since it is an international standard and it focuses on all the elements of quality management that a company must have in order to have an effective system that allows it to manage and improve quality. of your products or services.

ISO 14001 (Environmental Management) is an international standard that describes how to implement an effective environmental management system within our organization. It allows us to define and establish environmental risks to reduce their impact, helping the sustainable growth of our company.

ISO 13816 (Public Passenger Transport) This standard provides guidelines in order to make quality commitments in the provision of services, and meet our expectations. These commitments are encompassed in eight areas: time, comfort, information, accessibility, security, service offered, customer service and environmental impact.


ISO 39001 (Road Safety Management Systems) is an application standard for public and private entities that interact with the road system, it is a tool that helps organizations to reduce, and ultimately eliminate the incidence and risk of deaths and serious injuries derived from traffic accidents.

On the other hand, our commitment to the tourism sector has prompted us to join the Malaga Convention Bureau and work to obtain the SICTED (Quality in Tourist Destination) certification granted by Turespaña and which guarantees our users a homogeneous quality level of our services at destination.